Conditions d’utilisation
# Terms and Conditions of Sale — VELROVE
Last updated: March 18, 2026
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## 1. SELLER IDENTIFICATION
VELROVE — Sole Trader (Auto-entrepreneur)
Address: 78 Av. des Champs-Élysées, 75008 Paris, France
Email: velrove.shop@proton.me
Website: velrove.fr
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## 2. PURPOSE
These Terms and Conditions of Sale govern the contractual
relationship between VELROVE and any customer making a
purchase on the online store velrove.fr.
By placing an order on our store, you fully and unconditionally
accept these Terms and Conditions of Sale.
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## 3. PRODUCTS
VELROVE sells waterproof gold jewelry including earrings,
necklaces, rings and bracelets.
All products are tarnish-free, hypoallergenic and safe for
sensitive skin. Our jewelry is designed for non-stop wear and
comes with a Lifetime Color Guarantee — if anything changes,
we replace it free of charge.
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## 4. PRICING
All prices displayed on velrove.fr are shown in Euros (EUR)
inclusive of all applicable taxes.
VELROVE reserves the right to modify its prices at any time.
Products are invoiced at the price in effect at the time the
order is confirmed.
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## 5. ORDERING
To place an order:
- Select your product and desired option
- Add to cart
- Enter your delivery details
- Choose your payment method
- Confirm your order
A confirmation email will be sent to you after your order is
validated. This email constitutes the acknowledgment of receipt
of your order.
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## 6. PAYMENT
Payments are secured and processed by Shopify Payments.
We accept the following payment methods:
- Credit/Debit card (Visa, Mastercard)
- PayPal
- Apple Pay
- Google Pay
- Klarna
VELROVE never has access to your banking details.
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## 7. SHIPPING & DELIVERY
VELROVE ships to France and internationally to all countries
within our active markets.
Estimated delivery times:
- WorldWide 5-10 business days after dispatch
Free shipping is offered on all orders.
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## 8. RIGHT OF WITHDRAWAL
In accordance with applicable consumer protection legislation,
you have a period of 30 days from the date of receipt of your
order to exercise your right of withdrawal, without having to
provide any reason for your decision.
To exercise this right, please contact us at:
velrove.shop@proton.me
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## 9. SATISFACTION GUARANTEE
In addition to the statutory right of withdrawal, VELROVE
offers a 30-day money-back guarantee. If you are not satisfied
with your purchase for any reason, we will refund you in full —
no questions asked.
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## 10. LIABILITY
VELROVE shall not be held liable for any damage resulting from
improper use of our products or failure to follow care
instructions.
VELROVE's liability shall in no case exceed the total amount
paid by the customer for the order in question.
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## 11. INTELLECTUAL PROPERTY
All content on velrove.fr (texts, images, logo, brand name)
is the exclusive property of VELROVE and is protected under
applicable intellectual property law.
Any reproduction, even partial, is strictly prohibited without
prior written authorization from VELROVE.
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## 12. APPLICABLE LAW
These Terms and Conditions are governed by French law. In the
event of a dispute, an amicable resolution will be sought as
a priority. Failing that, the competent French courts shall
have exclusive jurisdiction.
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For any questions: velrove.shop@proton.me